WHOLESALE TERMS OF SERVICE
Effective Date: [08/07/2025]
Welcome to the Revena® Wholesale Program — where performance, integrity, and partnership come first.
By applying for or participating in our wholesale program, you agree to the following terms designed to ensure mutual success, transparency, and professionalism.
🔷 1. PROGRAM ELIGIBILITY
- Wholesale access is reserved for approved B2B accounts only.
- Applicants must represent a registered business, gym, retailer, or distributor.
- Minimum opening orders may apply depending on region and product category.
- Revena reserves the right to approve or deny any application at its discretion.
Once approved, you’ll receive wholesale pricing, catalog access, and ongoing partner support.
🔷 2. APPLICATION & APPROVAL PROCESS
Complete the Wholesale Application Form on our website. Provide accurate business details including:
- Company name, contact person, and tax ID (if applicable)
- Business type and target market
- Estimated monthly order volume
- Applications are reviewed within 24–48 hours, and accepted accounts will receive onboarding instructions by email.
🔷 3. ORDERING & PAYMENT
- Orders are placed directly through your Revena Wholesale Account or via an assigned representative.
- Accepted payment methods include major credit/debit cards, PayPal, and secure bank transfer for bulk invoices.
- All wholesale orders are billed in USD unless otherwise agreed.
- Payment must be completed in full before shipment unless alternate terms have been arranged in writing.
🔷 4. WHOLESALE PRICING
- Approved partners receive discounted pricing with volume-based tiers ranging from 50–90% OFF retail.
- Pricing is subject to change without prior notice based on material costs, exchange rates, or production updates.
- All prices exclude shipping, taxes, or import duties unless stated otherwise.
Resale pricing must comply with Revena’s brand integrity guidelines to ensure fair market positioning.
🔷 5. SHIPPING & DELIVERY
- Processing Time: 24-72 hours after payment confirmation.
- Delivery Time: 7–14 business days worldwide (depending on destination).
- Tracking: You’ll receive an email once your order ships. Allow 24–48 hours for scans to update.
- Split Shipments: Larger orders may ship in multiple boxes to expedite delivery.
- Address Changes: Must be submitted within 12 hours of placing an order.
- Duties/Taxes: These are the buyer’s responsibility unless otherwise stated (DAP terms).
- Delays: If your order hasn’t updated after 5 business days, contact 📧 support@revenawear.com with your PO number.
🔷 6. RETURNS & EXCHANGES
We offer a 15-day return window on eligible wholesale orders.
Conditions:
- Items must be new, unused, and unwashed, with original tags/polybags intact.
- Clearance, custom, or final-sale items are non-returnable.
- Defects or shortages must be reported within 7 days of delivery with photos and a packing slip.
- An RMA (Return Merchandise Authorization) is required before sending anything back.
Refunds:
- Processed within 5–10 business days after inspection.
- Issued to the original payment method or as store credit.
Exchanges:
- To ensure speed, place a new order while we process your return simultaneously.
For returns or issues, please contact 📧 support@revenawear.com for your RMA.
🔷 7. CONTENT & REPRESENTATION
- Wholesale partners agree to represent the Revena® brand professionally across all sales and marketing channels.
- Unauthorized use of logos, photos, or product descriptions is prohibited unless written permission is granted.
- Resellers may not claim to be official Revena subsidiaries or exclusive distributors.
Revena reserves the right to withdraw wholesale access if the brand is misrepresented or guidelines are violated.
🔷 8. CONFIDENTIALITY
All wholesale pricing, terms, and materials shared are confidential and intended solely for authorized partners.
Sharing internal information, product catalogs, or promotional materials without approval is strictly prohibited.
🔷 9. LIABILITY & WARRANTIES
- Revena guarantees all products against manufacturing defects.
- Revena is not responsible for losses resulting from misuse, improper storage, or unauthorized modification.
- Under no circumstances shall Revena’s liability exceed the purchase price of the order in question.
🔷 10. TERMINATION
Revena reserves the right to terminate any wholesale account for:
- Policy violations or brand misrepresentation
- Repeated payment issues or chargebacks
- Inactivity exceeding 90 days without communication
- Abuse of discounts, coupon codes, or resale terms
Termination may result in forfeiture of pending orders, discounts, or partner privileges.
🔷 11. GOVERNING LAW
This Agreement is governed by the laws of Ontario, Canada.
Any disputes arising from these Terms shall be resolved through binding arbitration or a court of competent jurisdiction in Ontario, Canada.
🔷 12. UPDATES TO TERMS
We may update these Wholesale Terms periodically to reflect operational or legal changes.
The revised Terms will always be posted with an updated Effective Date.
🔷 13. CONTACT INFORMATION
For wholesale support, partnership inquiries, or account-related questions, contact: