SECURITY & PRIVACY POLICY
Effective Date: [08/07/2025]
At Revena®, we value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you visit our site or make a purchase.
🔷 1. INFORMATION WE COLLECT
We collect personal information to process orders efficiently, provide customer support, and enhance your shopping experience.
Information you provide:
- Name, shipping and billing address
- Email address and phone number
- Payment details (processed securely through Shopify Payments, PayPal, or other trusted gateways)
- Messages, reviews, or feedback you submit
Information collected automatically:
- Device type, browser, and IP address
- Pages visited, time spent, and referring links
- Cookies and similar tracking tools (see Section 5 below)
Information from third parties:
- Delivery partners and payment processors
- Marketing platforms or analytics services (e.g., Shopify Analytics, Google Analytics)
🔷 2. HOW WE USE YOUR INFORMATION
We use your personal data to:
- Process, confirm, and ship your orders
- Communicate order updates and promotional offers (with your consent)
- Detect and prevent fraud or unauthorized activity
- Improve our website experience and product quality
- Provide personalized recommendations and loyalty rewards
- Comply with legal and tax requirements
🔷 3. DATA SECURITY
Your security is our top priority.
- Our site uses 256-bit SSL encryption to secure transactions and sensitive data.
- All payments are processed through PCI-compliant payment providers.
- Access to customer data is restricted to authorized personnel only.
- We regularly monitor for potential vulnerabilities or breaches.
We maintain the highest industry standards to protect your information.
🔷 4. DATA RETENTION
- We retain your personal information for as long as necessary to fulfill your orders, meet legal obligations, and maintain accurate business records.
- You may request deletion or anonymization of your personal data at any time by contacting support@revenawear.com.
🔷 5. COOKIES & TRACKING
We use cookies to:
- Remember your login, cart contents, and preferences
- Analyze traffic and performance to improve your experience
- Deliver relevant marketing through trusted ad platforms
You can manage or disable cookies in your browser settings.
However, disabling cookies may affect website functionality such as checkout or personalized recommendations.
🔷 6. THIRD-PARTY DISCLOSURE
We never sell or trade your personal information.
We only share it with trusted third parties when necessary to:
- Process payments
- Ship your order
- Send transactional or marketing emails
- Comply with legal requirements
All partners are bound by confidentiality and data-protection agreements.
🔷 7. YOUR RIGHTS
Depending on your region, you may have the right to:
- Access or request a copy of your personal data
- Correct inaccuracies in your information
- Request deletion (“right to be forgotten”)
- Withdraw consent to marketing emails
- File a complaint with your local data-protection authority
To exercise your rights, please contact support@revenawear.com.
🔷 8. DATA TRANSFERS
As we serve a global customer base, your data may be processed outside your country.
We ensure that all transfers comply with international privacy regulations such as GDPR, CCPA, and other applicable laws.
🔷 9. CHILDREN’S PRIVACY
Revena does not knowingly collect personal data from individuals under 16 years of age without parental consent.
If we learn that we have inadvertently collected such data, it will be promptly deleted.
🔷 10. POLICY UPDATES
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.
The updated version will always include a revised Effective Date at the top of this page.
🔷 11. CONTACT US
For privacy-related concerns, data-access requests, or general questions, please reach out to our Privacy Team.
📧 support@revenawear.com